German Speaking Accounts Team Leader in Essen

Title: German Speaking Accounts Team Leader

Lønn: 110-115 K CHF

Sted: Norway

Språk: Engelsk, Tysk

Lyst ut 12th Jul 2010

Description:

BASIC FUNCTION

- Manage the team and work of several SSC GA team members

- Ensure timely tasks completion and delivery for the particular process

- Co operate with and support work of the process managers

ESSEN TIAL FUNCTIONS

1)

- maintain and develop written procedures for all functions handled in GA team

- Ensure timely processing of docuñents related to GA the processes

- Ensure a very high standard of customer service in line with agrees SLAa (Service Level Agreements)

2)

- manage a team of several GA employees

- Manage work allocation and the performance appraisal process for Team members

- Maintain a high standard of employee engagement through training, coaching and education

- Set daily, weekly and monthly targets for the team members

- Manage relationships with key accounts

- Collect and provide KPI’s reports for the specific team and process

3)

- Participate in and support process standardization and process improvement related projects

- Introduce best practices in SSC GA team

- Focus on continuous process improvement

4) Process responsibilities

- Accurately perform process specific tasks as requested by process supervisor

- Preparation of data to be entered by accountants and junior accoutants

- Performing required controls

- Journal entries (preparation, postin, review)

- Accounts reconcilations

- Supporting local finance manager

- Updating organizational databases (e.g chart of accounts)

- Performing month – quarter – year and close activities (US Gaap & Local Gaap)

- Peforming local tax activities (VAT – Income Tax-Social securities Tax-)

- General ledger activities (e.g accruals reconciliations)

5) Customer service responsibilities

- Maintain good working relationships with the respective account payables team and other SSC teams where required

- Support the process manager and the process supervisor in achieving the process objectives and continuous improvements

- Deliver services in line with agreed controles, procedures and policies

6) Back up for other team members