Fluent Norwegian speaking Customer Service Representative

Meghen Group Support Services

My client is an international technology leader based in Ireland. Due to their continuous success they are expanding their customer service team and are now recruiting for Danish Customer Service Agent roles with an excellent package and immediate start.

The Role:

As a Customer Service Representative you will:

- Provide excellent customer service to customers

- Work in a team based environment supporting your team in achieving the highest quality standards

- Provide a precise response to all inbound emails received whilst providing a positive customer’s experience through efficient, friendly, high quality responses

- Proactively seek feedback on ways to improve personal performance

- Ensure quick turnaround of order and query validation process

- Keep track of and analysing queries

- Be responsible for continuous improvements to existing processes and procedures

- Liaise directly with the Sales, customers and other internal departments

- Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer

The company offers:

• Long distance recruitment process including telephone interview and an email based tests

• Training

• Competitive Salary

• Bonus schemes

• Many employees wards and competitions

• Paid flights and accommodation

• Assistance of Relocation Officer

• Various social events

• Relaxed working atmosphere in modern and spacious offices

Candidates Requirements:

• Fluent Norwegian (verbal and written)

• Fluent English (verbal and written)

• Minimum of 6 months in a team environment

• Excellent communication skills

• Previous experience in customer service desirable

Benefits:

• Paid Holidays

• Canteen

• Bonus

• Pension

• Relocation package

• Sports & Social Club

Start date: ASAP

Location: Ireland

Contact details: Magdalena K. Czenczek +353-1-894-3024

Website address: www.meghengroup.ie

If this role sounds like you, please SEND YOUR CV to magdalenak[at]meghengroup.ie or call 01-894 3024

Many similar roles available! www.meghengroup.ie